Other Training
Auditor & Social Media Blogger Training
Train your staff in how to deal with auditors and social media bloggers through good conflict management, and solid communication techniques. This 4 hour training course was designed in line with Police Scotland policy and guidance, and will help you proactively deal with visits in a professional and effective way.
Topics covered in this course include:
• Introduction to audit and social media bloggers.
• Background information on auditor and social media bloggers.
• Modus Operandum of auditors and social media bloggers.
• Engagement with auditors.
• S.M.I.L.E training.
• Explain boundaries.
• Enforce site policy and procedures.
• 4 Brand training.
• Customer Engagement.
• Where auditors can and cannot film.
• When to call the Police.
• Drone Usage.
Basic Handcuffing Training
Learn the skills and techniques in the implementation of handcuffs, becomming a competent handcuff user.
Topics covered in this course include:
• The law in relation to the use of handcuffs.
• ACPO Guidance on the use of handcuffs.
• Human Rights Act relating to the use of handcuffs.
• Health and safety relating to the use of handcuffs.
• PUWER 1998 (Provision and Use of Work Equipment Regulations).
• Handcuff Techniques; front stack, rear butterfly and safe prone restraint.