
The qualification encompasses essential knowledge, including the roles and responsibilities of the first aider, as well as how to assess an incident. Moreover, it covers critical first aid skills, including CPR, the use of an AED, providing first aid to a choking casualty, and managing external bleeding, shock, and catastrophic bleeding.

The qualification covers essential knowledge, including the role and responsibilities of a first aider. Participants will learn how to manage an unresponsive casualty who is not breathing normally, as well as how to address external and catastrophic bleeding, and assist casualties with minor injuries. Additionally, the course provides insight into how the environment can affect the provision of first aid, strategies for supporting various casualties, and the safe use of an automated external defibrillator.

This qualification will emphasize that fire safety is everyone's responsibility while also covering the recognition of fire causes, common hazards, and conducting fire risk assessments.
The course is delivered in a one-day classroom format by a trained and experienced instructor. Topics include hazards and risks, effective fire risk control, principles and practices of fire safety management in the workplace, and the responsibilities of the nominated fire warden.

The qualification covers understanding why risk assessments are necessary for maintaining and improving standards of health and safety at work, alongside the principles of risk assessment.

The qualification covers the significance of safe manual handling, the role of manual handling risk assessments in enhancing health and safety, the principles and types of equipment used, as well as testing requirements related to manual handling safety.

The qualification covers key areas including communication strategies, understanding human responses in conflict situations, assessing and mitigating risks during conflicts, and techniques for de-escalating tensions in emotive scenarios. Additionally, the training emphasizes good practices post-conflict and includes disengagement techniques from holds and grabs that ensure personal safety.